Our Policies

Thank you for visiting and shopping at Zehnaria. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy
 

Shipment processing time
All orders are processed within 2-3 business days from the order date. Orders are not shipped or delivered on Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Zehnaria ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

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You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

Zehnaria is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.  

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy
We currently do not ship outside the U.S.

 

Returns Policy
Our Return Policy provides detailed information about options and procedures for returning your order.